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Connect with Us

Welcome to Marus Meals' connection portal! We are always here to help you make the best choices for your health. Our team of experts is ready to answer any questions you may have about our products, nutrition, or anything else related to healthy eating. Feel free to contact us anytime, and we'll get back to you as soon as possible.

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Contact Us

If you have any queries or suggestions, please fill out the form below and our team will get back to you shortly.

Thank You!

Live Chat Support

Need immediate assistance? Chat with our customer support team now and get your questions resolved in no time.

Location

Our Locations

We are proud to serve you in the following locations:

FAQ

Frequently Asked Questions

  • Are your products organic?
    We prioritize the finest, sustainably-sourced ingredients for our products.
  • What's in the Meal Mates?
    Meal Mates are nutritious and delicious sides designed to complement our premium proteins.
  • What makes your protein different?
    Our proteins are crafted for quality, flavor, and wellness. They're the hero your meals deserve.
  • Is it gluten-free?
    Yes, our protein options are gluten-free.
  • What will I receive each month with my Marus Plans subscription?
    Each month, you will receive the same proteins that you selected during sign-up. If you would like to change your protein selections, please contact us to update your preferences.
  • Can I change my plan anytime?
    Yes, you can upgrade or downgrade your plan with a week's notice before your next delivery.
  • What are the delivery options?
    We offer free local delivery within the Miami area. Deliveries take 1-2 business days to arrive at your doorstep.
  • How do I choose my favorite proteins?
    During the checkout process, you will be directed to the protein selection form. Please fill out this form to choose from a broad range of over 13 protein options.
  • Are there any contracts or long-term commitments?
    No, you can cancel your subscription at any time. There are no contracts or long-term commitments.
  • When does my Marus Plans subscription renew?
    Your subscription renews on a monthly basis, on the same day of the month that you originally purchased it.
  • What's your return policy?
    We stand by the quality of our products. If you're not satisfied, return it at no cost or exchange it for something else, no questions asked.
  • How soon will I get my order?
    Orders typically ship within 1-2 business days.
  • Do you offer subscriptions?
    Yes, we provide Marus Plans with monthly subscriptions and a Weekly Subscribe and Save option that saves you 5% on each of our proteins.
  • How long does it take to prepare?
    Just 5 minutes from freezer to plate.
  • Can I microwave it?
    Absolutely, our products are microwave-safe for your convenience.
  • How long can I store it?
    Our products have a freezer life of up to 2-3 weeks.
  • Where do you source your ingredients?
    We meticulously source high-quality ingredients to provide a premium dining experience.
  • Are there preservatives?
    No, our freezing process eliminates the need for preservatives.
  • How is your packaging eco-friendly?
    Our packaging is made from sustainable materials, minimizing environmental impact.
  • Do you have any sustainability initiatives beyond packaging?
    Yes, we are committed to reducing waste and energy use across our entire production process.
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